My Account

How do I verify my account?

Last updated 10 November 2026

You can check your current verification status anytime by clicking your balance at the top of the screen on both web and mobile.

If your account is not yet verified:

  • Check your phone messages: We have sent you an SMS containing a secure link to complete your identity check.

Need help? Contact our support team at support@colossalbet.com.au and we’ll get you set up in no time.

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