9 Placement & Acceptance of Bets
9A All bets on an account are considered to be received in the State of NSW, Australia, regardless of where the person is situated at the time of the bet.
9B Subject to these terms, Colossalbet reserves the right at any time to refuse any bet or part of a bet without providing a reason or advance notification. The circumstances in which we may refuse a client's bet include but are not limited to:
(a) A client is or may be less than 18 years of age.
(b) A client is or may be betting on behalf of a person who is less than 18 years of age.
(c) A client is or may be in breach of these terms.
(d) A client is or may be in breach of any applicable law.
(e) A client's proposed bet would present an unacceptable liability risk to our business. Whether there is an unacceptable liability risk to us for the purpose of this Rule is at Colossalbet's discretion.
9C In the case of wagers accepted by Colossalbet in accordance with these rules:
(a) Except in the case of live or in-play betting and racing events, wagers may only be accepted up to the advertised start time, actual start time, or such earlier time as dictated by Colossalbet.
(b) Except in the case of live or in-play betting, if a wager is inadvertently accepted in respect of an event after the result could be reasonably determined, the wager may be deemed invalid and will be refunded to the client. For the purpose of this clause, inadvertently means that Colossalbet had no knowledge that the event in question had started and the wager was accepted in good faith.
(c) Live or in-play means placing a wager on a Colossalbet-nominated market after an event has commenced and is in progress.
(d) In such cases, once an event has commenced, the event market will close, and a new live market will commence.
9D Colossalbet has absolute discretion over which odds, prices or lines it offers a client, and may refuse to accept any wager. All odds displayed on the Website or apps are indicative until the client has logged in and may change before the wager is accepted. The only odds offered are those displayed after the client has logged in, at the time the wager is confirmed. All odds are subject to the wagering limits in these Terms and may vary until the wager is accepted. For tote derivative products, the final price is not known until dividends are declared.
9E Maximum payout limits are as follows:
| Market | Bet type | Maximum payout |
|---|---|---|
| Metropolitan Thoroughbreds | Win / Place | $20,000 |
| Metropolitan Thoroughbreds | Exotics | $20,000 |
| Provincial Thoroughbreds | Win / Place | $10,000 |
| Provincial Thoroughbreds | Exotics | $10,000 |
| Metropolitan Greyhounds / Harness | Win / Place | $10,000 |
| Metropolitan Greyhounds / Harness | Exotics | $5,000 |
| Provincial Greyhounds / Harness | Win / Place | $10,000 |
| Provincial Greyhounds / Harness | Exotics | $5,000 |
| International Thoroughbreds | Win / Place | $10,000 |
| International Greyhounds / Harness | Win / Place | $5,000 |
| International SP Derivative | Exotics | $5,000 |
| International Tote Derivative | Exotics | $5,000 |
| Racing Multi | — | $20,000 |
| Sports Multi | — | $20,000 |
| Racing & Sports Multi | — | $20,000 |
| Same Race Multi | — | $10,000 |
| Same Game Multi | — | $10,000 |
9F When a client is making a bet on their account via the internet, it is only accepted once the client submits the bet and a confirmation is received by the client. This will be accompanied by a bet receipt.
9G Colossalbet keeps records of all transactions on your Account and of your communications with us, including email and live chat. Where a dispute cannot be resolved between you and Colossalbet, you agree that these records may be provided to the person or body determining the dispute. Records are retained securely in accordance with our privacy and regulatory obligations.
9H If you have a complaint, please contact us at support@colossalbet.com.au. Complaints are handled under our complaints process. If a dispute cannot be resolved between you and Colossalbet, you may refer it to Racing NSW or Liquor & Gaming NSW. These Terms are governed by the laws of New South Wales (see clause 7G).
9I The minimum bet is $0.01.
9J Colossalbet does not accept live or in-play bets on sporting events. Any references in these Terms to live or in-play betting apply only where Colossalbet expressly offers a live market on the Website or apps.
9K In any sporting event where there is a flat line – for example +/- 7, and the result falls on that flat number, all wagers are void and refunded. Affected multiple wagers – multis and parlays, will be recalculated excluding that leg.
9L In any multi bet or parlay, if a leg is voided for whatever reason, then the multi bet is re-calculated minus that leg.
9M In any individual Same Game Multi (SGM) or Same Race Multi (SRM) where a leg within the SGM or SRM is scratched, void or abandoned the bet is void.
9N All-in betting means regardless of whether a particular competitor starts or completes the event in which a bet is placed, all bets stand, and no refunds shall be payable, or deductions apply.
9O Where an event or match is postponed and rearranged to take place within 48 hours of the original scheduled starting time, all wagers will stand. If the event or match is rescheduled to take place more than 48 hours later than the original scheduled start time, all wagers will be void and stakes refunded. Affected multi bets will be recalculated, excluding that leg. Please note that individual sports rules stating a different time period will override this rule.
9P In the case of sports betting and all other contests that involve a set length of play or time limit, players must play, and the event must run to the conclusion of the designated time, to be considered official for betting purposes. Please note that individual sport rules that state otherwise will override this Rule.
9Q Unless otherwise stated in the event description or individual sport rules, overtime periods or extra time periods will count towards the final result, except in relation to soccer (see individual sport Rules for soccer below). Other individual markets noted as excluding extra time or overtime, and individual sports rules stating that extra time or over-time does not count will override this rule.