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What happens if a bet placed with Bonus Cash is scratched, cancelled or refunded?
If a bet placed using Bonus Cash is scratched, cancelled, or refunded, your Bonus Cash stake will be automatically returned to your account balance.
Automatic Return: No action is needed—your Bonus Cash balance will update automatically once the event status is resolved.
Need Support? If you have any concerns or your balance hasn't updated, contact our Customer Support Team via Live Chat or email us at support@colossalbet.com.au.