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What happens if a bet placed with Bonus Cash is scratched, cancelled or refunded?

Last updated 12 November 2026

If a bet placed using Bonus Cash is scratched, cancelled, or refunded, your Bonus Cash stake will be automatically returned to your account balance.

  • Automatic Return: No action is needed—your Bonus Cash balance will update automatically once the event status is resolved.

  • Need Support? If you have any concerns or your balance hasn't updated, contact our Customer Support Team via Live Chat or email us at support@colossalbet.com.au.

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